Refund policy
Beyourstyle Exchange Policy
At Beyourstyle, customer satisfaction is important to us. If you receive a product that does not fit as expected, has a size issue, or arrives damaged, you may request an exchange through our Exchange Request Form.
Exchange Eligibility
* Exchange requests must be submitted within 7 days of delivery.
* The product must be unused, unwashed, and in its original condition.
* All original tags, labels, and packaging must be intact.
* Products with signs of use, washing, stains, perfume, or damage caused by the customer will not be eligible for exchange.
How to Request an Exchange
1. Visit our Exchange Request page.
2. Fill out the Exchange Request Form with your order details.
3. Our team will review your request and contact you regarding the next steps.
4. Once approved, we will arrange the exchange process.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please submit an exchange request through the Exchange Request Form within 48 hours of delivery and include clear photos of the issue.
Exchange Conditions
* Exchanges are subject to stock availability.
* If the requested size or product is unavailable, store credit or an alternative product may be offered.
* Beyourstyle reserves the right to reject exchange requests that do not meet the eligibility criteria.
Non-Exchangeable Items
* Products purchased during clearance, sale, or special promotional offers (unless damaged or incorrect).
* Products that have been used, washed, altered, or damaged after delivery.
Contact
For any questions regarding your exchange request, please use our Exchange Request Form available on our website.
Thank you for shopping with Beyourstyle.